REFUND AND RETURNS POLICY

Thank you for shopping at Leftstring LLC! We want you to be satisfied with your purchase. If you are not satisfied with your purchase, here is our refund and return policy:

1. Refund Policy
   Refund Period: You have 7 days from the date you received your item to request a refund.
   Refund Requirements: The item must be unused and undamaged, with the original packaging and all attached tags and accessories.
   Non-Refundable Items: Refunds are generally not accepted for the following items:
   Opened and used items
2. Return Request
   To request a return, please follow the steps below:

Contact Customer Service: Please email support@leftstring.shop or call (602) 969-3085 with your order number and reason for return.

Obtain Return Authorization: We will issue you a return authorization and explain the return process.

Returning Items: Please send your return to the address below, including your order number and return authorization.

3. Refund Processing
   Once we receive the returned item and confirm it is in good condition, we will process your refund. Please note that it may take several days for the refund to be credited to your account, depending on your payment method and bank processing time.
   The refund will be processed to the original payment method you used, or as otherwise agreed.
4. Shipping Costs
   Please note that unless the item is defective or incorrect, shipping costs for returns are generally the responsibility of the customer.
5. Unusual Situations
   If the item you received is defective or incorrect, please contact us within 7 days of receiving the item and we will assist you in processing a replacement or refund.
6. Contact Us
   If you have any questions or need further information, please feel free to contact our customer service team:
   Email: support@leftstring.shop
   Phone: (602) 969-3085
   Address: 4249 N 77TH DR PHOENIX, AZ 85033
   Thank you for choosing Leftstring LLC. We look forward to providing you with satisfactory products and services!